Brandy Melville USA Reviews

They used to accept returns for online orders in store. Now they only accept them by mail, and it cost 31$ to ship back to them. Never ordering from them again.

I’ve shopped here a few times and their clothes are relatively decent, I’ve also had some pieces that are awful quality. And this 1 size fits all doesn’t sit right with me, as I’ve gotten older I’ve realised how ridiculous it is... one size does not fit all ????

Terrible quality. Mediocre experience... service sucks. Definitely hit or miss for some cute lounge wear if you’re tiny, or don’t have big curves. I tend to lean on the smaller size and it is not “one size fits all”. Ex of quality; I purchased a pair of leggings and there was an 1.5” difference between each leg length. Not sure how that made it past production. Clearly lack of attention to detail. You get what you pay for.. cheap prices=cheap product. Also, anytime I took a tag out a hole was ripped right through the seams of the clothing. This has never happened to me before. Not even in Old Navy clothing.

Costumer service sucks They cancel my order for no reason, but they charge me in my credit card
No answer by email or by phone
The worst costumer service
I want my money back
Carlos Guzmán

Coming from someone who is both skinny and has an eating disorder, the “one size fits all” is harmful and untrue. Im not saying this brand is responsible for people having eating disorders, but they aren’t innocent in the matter either. As a brand you should be inclusive. Someone shouldnt have to be a certain weight to wear your clothes.

I don’t normally write reviews but my experience with Brandy Melville has been so great I just had to share! I have now ordered three tops from Brandy Melville on two separate occasions. All the items I have received have been beautifully made and fit me perfectly (I am a five foot nothing flat chested, slim twelve year old girl) and I am so impressed with the quality considering the price. I do not agree with Brandy Melville’s ‘one size fits all’ approach because it is obviously false but for me this was a great fit. If you have similar dimensions to me and are hesitating on whether to make a purchase or not I highly recommend you do! The delivery was very fast (Royal Mail) and I was able to track my parcels the whole way. If tou want trendy clothes at an affordable price with out compromising on quality I highly recommend Brandy Melville!
P.S. I earn no ‘points’ from writing this review, this is just my honest opinion.

I love them so much! I am a smaller girl so I fit into everything great. I ordered my package only 5 days before it arrived. It was in transit only 2 days after I ordered and got to me 3 days later which amazes me. Not only that but the quality is not cheep. Your definitely getting the quality that your buying. Such cute shirts and pants I love them! Hope this helps!

I tried to cancel an order after just 13 hours. The person I spoke to said they cannot cancel over the phone and had to email. Then I was told it was too late and order has been processed, but it was not shipped and will not ship for a few days. Basically they could cancel since they still have the itmes, but they refuse. I talked to a few girls and called back a few time to see if maybe the next girl would be nice. Nope, I think to work at Brandy Melville you have to be a "mean girl" Was this company started by an anorexic ex-cheerleady mean girl bully from highschool? Probably.... Do not buy anything from this company.

They sell really cute clothes, but only in one size "fits all" :( The girls that pose on the pictures on the site are all tall, super skinny and white. Brandy Melville is racist and participates in body shaming! Their customer service is nice though, but that is the only positive thing I have to say about this company!

My Daughter heard about this brand and wanted to order so badly. The popular girls were wearing this brand and she wanted to fit in. So I gave in. When we went on the site she was ecstatic. I soon realized there was one size that caught. me in worry because the models seemed skinny and my daughter is on the heavier side which is obviously fine. I was worried that none of the things she wanted fit. But I let her buy 3 things 2 tops and a sweatshirt. It took a week to come. When it cam she was so happy. Immediately when she opened the box and took out the tops they were the size that would fit my 8 year old daughter. On the site the models looked older. My daughter is 16 and she started balling when the tops didn't fit. The sweatshirt fit fine though. It. happened I talked to her and told her that her body is perfect and she dosen't have to feel bad about her body for an un inclusive brand. A month later I noticed her body started thinning out and she wouldn't eat as much. I started to worry about her and after she hit 80 pounds at 16. I started talking to her about why she was loosing weight and her answer was "I want to fit into Brandy Melville". I started to panic and I felt like I did something wrong. Thanks to this un inclusive racist body-shamming brandy my daughter got diagnosed with Anorexia. Don't support this brand.

TH CLOTHES are sooo cute!

The customer service was terrible. Didn’t return 2 emails nor texts back for a damaged piece of clothing. I will not be wasting my time with them again or be shopping there. Terrible customer service it defidently set an example for what I don’t want to ever see again!